Privacy Policy

Last Update: September 26, 2024

What this policy covers

Welcome to the online service of Waash LLC (“Waash,” “we,” or “us”). Our Privacy Policy explains how Waash and its affiliates collect, use, disclose, and protect information that applies to our platform (the "Service"), and your choices about the collection and use of your information. If you do not want your information processed in accordance with this Privacy Policy in general or any part of it, you should not use our Service. This policy applies to all users of the Service.

Summary: Here is our policy on privacy. This policy sets out how Waash collects and uses the information that we collect about you when you use the Service. This policy also explains the choices that you can make about the way that we use your information.

1. Information we collect

We collect the following types of information about you:

(a) Information you provide us directly

We may ask for certain information when you correspond with us (such as your first and last names, company name, phone number, physical and e-mail address).

Summary: We collect info about you that you choose to give us, for example when you use the Service or otherwise interact with us.

(b) Information we collect from you automatically

We will directly collect or generate certain information about your use of the Service (such as user activity data, analytics event data, and clickstream data) for data analytics and machine learning, and to help us measure traffic and usage trends for the Service. We may also use third party analytics tools that automatically collect information sent by your browser or mobile device, including the pages you visit and other information , that assists us in improving the Service. For more information, please see the paragraphs below on cookies information, log file information, clear gifs, device identifiers, and location data.

Summary: We collect and generate certain info about how you use our Service automatically. This helps us to provide and improve the Service for you.

When you visit the Service, we (and our third-party partners) will send cookies — small text files containing a string of alphanumeric characters — to your computer that uniquely identifies your browser and lets us do things like enhance your navigation through the site, remember your preferences and generally improve the user experience. Cookies also convey information to us about how you use the Service (e.g., the pages you view, the links you click and other actions you take on the Service), and allow us to track your usage of the Service over time. They also allow us to measure traffic and usage trends for the Service.

You can control or reset your cookies and similar technologies through your web browser, which will allow you to customize your cookie preferences and to refuse all cookies or to indicate when a cookie is being sent. However, some features of the Service may not function properly if the ability to accept cookies is disabled.

Summary: We use cookies to help you use Waash and for other business purposes. For more information about how we use cookies and how you can control them, please see our Cookies Policy. We might use small images in order to check how many people open our emails and visit our site.

(d) Location data

Waash collects information in order to localize and personalize content, comply with local laws, and undertake aggregated analytics.

Waash may collect your approximate location:

by inferring your location from your IP address; and
from our partners.

Summary: Waash may collect and use your location data for personalization and analytics purposes.

2. How we use your information

We use the information we collect about you for the purposes set out below:

Providing you with the Service: We use the information that you directly give us to provide the Service to you.
For data analytics: We use information about you to help us improve the Service, including by monitoring aggregate metrics such as total number of visitors, traffic, and demographic patterns.

Summary: Waash uses information about you for different reasons, including to provide, customize, and improve the Service.

3. Sharing your information

(a) How we share your information

We share your information with third-party service providers for the purpose of providing the Service to you. We require that such third parties comply with applicable laws, and have security, privacy and data retention policies consistent with our policies to the extent necessary for them to perform a business or technology support function for us.

Some of the third parties with whom we may share your personal information are service providers who assist us with functions such as:

Email and SMS services;
Hosting and storage;
Data analytics;
Security; and
Domain name registration.

No mobile or personal information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Summary: We might share some information about you with our business partners and third-party service providers in order to provide the Service to you or to fulfill Waash’s legitimate business interests.

(b) Sharing in connection with a merger, acquisition or reorganization

We may also share, sell or transfer your information to third parties in connection with or contemplation of (including as part of the due diligence process) any merger, acquisition, reorganization, financing, sale of assets, bankruptcy or insolvency event involving Waash or any portion of our assets, services or businesses.

Summary: If we sell our business, any of the info which we’ve acquired about you may be part of the sale.

We may also aggregate or otherwise strip data of all personally identifying characteristics and may share that aggregated such anonymized data with third parties.

Summary: We may share anonymized data with third parties.

(d) Sharing with authorities

We access, preserve and share your information with regulators, law enforcement, police, intelligence sharing and take down services and others when responding to a court order, or we have a good-faith belief that it is necessary to detect, prevent or address fraud, harmful or illegal activity, to protect Waash (our rights, property or intellectual property), you or others, including as part of investigations or regulatory enquiries or to prevent death or imminent bodily harm.

Summary: We may share data with authorities to comply with a legal request or where we feel it is necessary.

4. Your choices about your information

(a) We provide choices about how we process your account information:

You can request access, correction or deletion of the data Waash holds on you by contacting privacy@waashlaundry.com.However, you may not opt out of Service-related communications such as account verification, purchase and billing confirmations and reminders, changes/updates to features of the Service, technical and security notices.

Summary: You have control over your account settings, such as your account information and marketing email notifications, but there’s some important stuff we’ll always send you. If you have any questions about reviewing or modifying your account information, you can contact us directly at privacy@waashlaundry.com.

(b) Opting out of collection of your information through tracking technologies

Please refer to your mobile device or browser’s technical information for instructions on how to delete and disable cookies, and other tracking/recording tools. You may also opt out by visiting this page to install an add-on that prevents tracking.

Summary: If you want us to stop collecting information about you, there may be some settings you can adjust in your browser or device.

5. How long we keep your information

Following termination or deactivation of your user account, Waash will retain your profile information and User Content for a commercially reasonable time, and for as long as we have a valid purpose to do so.

Summary: We retain your profile information and user content for the purpose of providing our Service to you and to comply with our legal and regulatory obligations.

6. Links to other websites and services

We are not responsible for the practices employed by websites or services linked to or from the Service, including the information or content contained therein. Please remember that when you use a link to go from the Service to another website, our Privacy Policy does not apply to third-party websites or services.

Summary: If we post a link to a third party website on our Service, we can’t control what happens on the other end. The same applies if you let another site use your data on Waash; the use of your information will be governed by the Privacy Policy of the third party.

7. Additional information for users in the United States

This section of the policy applies to Waash users that are located in the United States. In certain U.S. states, Waash users have additional rights afforded to them under applicable state privacy laws, including the California Consumer Privacy Act as amended by the California Privacy Rights Act, the Colorado Privacy Act, the Connecticut Data Privacy Act, the Utah Consumer Privacy Act and the Virginia Consumer Data Protection Act.

(a) Categories of personal information collected by Waash

For more details about the personal information Waash has collected in the past year, please see section 1 “Information we collect”. For details on how we use that information, who we share it with, and how long we keep it, please see section 2 “How we use your information”, section 3 “Sharing your information”, and section 5 “How long we keep your information.”

(b) Rights in respect of your personal information

These state privacy laws give resident users various rights with respect to the personal information we collect, including the right to (subject to applicable law and certain limitations):

Request access to the personal information Waash has collected about you;
Request that Waash delete your personal information;
Request that Waash correct inaccurate personal information;
Appeal decisions where we deny your rights request.

You may make a request by contacting us at privacy@waashlaundry.com. We will authenticate your request using the email address associated with your account and if necessary, proof of residency. Depending on applicable state law, you may also appeal a refusal to take action on a request by contacting us at privacy@waashlaundry.com.

Summary: Certain U.S. state laws give resident users certain rights with respect to their personal information.

8. Changes to this Policy

We may update this policy from time to time to reflect our current practice and ensure compliance with applicable laws. When we post changes to this policy, we will revise the “Last Updated” date at the top of this policy. We recommend that you check this page from time to time to inform yourself of any changes.

Summary: We won’t make any major changes to our Privacy Policy without giving notice – but it’s still a good idea to visit this page every now and then.

9. How to contact us

If you have any questions about this Privacy Policy or the Service, or wish to make a complaint please contact us at:

Email: privacy@waashlaundry.com

Write:

Head of Privacy
Waash LLC
1104 West Broad Street #1202
Falls Church, VA 22046
United States of America